At The Digital Care, we respect your privacy and are committed to protecting your personal data. This privacy policy will explain how we collect, use, store and disclose your personal data when you use our website, interact with us or use our services.

By using our website or services, you agree to the terms of this privacy policy. If you have any questions or concerns about how we process your personal data, please contact us using the details provided at the end of this policy.

Information we collect

We collect and process personal data about you when you:

• Visit our website
• Contact us through our website, email, phone or social media
• Use our services
• Sign up to our newsletter or marketing communications
• Provide us with feedback

The personal data we collect may include:

• Your name
• Your contact details, including email address and phone number
• Your job title and company name
• Your IP address and location
• Information about your device, browser and operating system
• Information about your use of our website and services
• Any other personal data you provide to us

How we use your information

We use your personal data to:

• Provide and improve our services to you
• Communicate with you about our services and updates
• Send you marketing communications, if you have opted-in
• Respond to your queries and requests
• Analyze and improve our website and services
• Comply with legal obligations

We may also use your personal data for other purposes that are compatible with the original purpose for which we collected it. We will always ensure that any new purpose is compatible with the original purpose and does not override your fundamental rights and freedoms.

How we share your information

We may share your personal data with:

• Our trusted service providers, who help us deliver our services (e.g. hosting providers, email service providers)
• Our partners and affiliates, where we have a legitimate interest to do so
• Law enforcement agencies, regulators or other authorities, where required by law or to protect our legal rights

We will never sell your personal data to third parties for marketing purposes.

International transfers

We may transfer your personal data outside of the UK and the European Economic Area (EEA) where necessary for the purposes set out in this policy. Where we do so, we will ensure that appropriate safeguards are in place to protect your personal data, such as standard contractual clauses or adequacy decisions.

Data retention

We will retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. We may also retain your personal data for a longer period if necessary to establish, exercise or defend our legal rights.

Your rights

You have the following rights in relation to your personal data:

• The right to access the personal data we hold about you
• The right to rectify any inaccurate or incomplete personal data we hold about you
• The right to erasure of your personal data in certain circumstances
• The right to restrict the processing of your personal data in certain circumstances
• The right to data portability, allowing you to obtain and reuse your personal data for your own purposes
• The right to object to the processing of your personal data in certain circumstances
• The right to withdraw your consent at any time, where we rely on consent to process your personal data

If you have any questions or concerns about this policy or our practices, please contact us at the following address:

The Digital Care, 124 City Road, London, EC1V 2NX Email: hello@thedigitalcare.co.uk

Changes to this Policy

We may update this policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.